All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Static (CDN) Operational
90 days ago
100.0 % uptime
Today
Synchronizer Operational
Screenshots Operational
AWS Data center Operational
AWS ec2-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
3rd party vendors Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Stripe Checkout.js Operational
InfluxDB Cloud ? Operational
90 days ago
100.0 % uptime
Today
Okta - Auth0 Operational
Auth0 Email Delivery Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Email Delivery Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Deployment + Performance testing Jul 22, 2025 09:00-12:00 CEST

We will be deploying a new synchronization mechanism that will speed up the system and make the API calls more stable, preventing timeouts.

After deployment, we will be executing a set of performance tests to prove the change works.

We don't expect any downtimes during deployment and performance testing.

Posted on Jul 17, 2025 - 11:50 CEST
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025
Resolved - This incident has been resolved.
Jul 16, 17:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 17:25 CEST
Investigating - We are detecting a degraded performance of our MongoDB database that contains telemetry data. Clients may experience performance degradation when reading this data via API or Box. Team is investigating.
Jul 16, 16:59 CEST
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025
Completed - The scheduled maintenance has been completed.
Jul 12, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:30 CEST
Scheduled - No downtime is expected.
Jul 12, 11:45 CEST
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Resolved - This incident has been resolved.
Jul 9, 12:29 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 12:18 CEST
Investigating - We are performing maintenance on our infrastructure to update ingress and other core components. We do not expect any downtime during this process.
Jul 9, 10:49 CEST
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.