Postmortem -
Read details
Feb 14, 19:24 CET
Resolved -
We’re happy to report that the issue has been fully resolved, and all systems are back to normal. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked through it.
If you experience any lingering issues, please don’t hesitate to reach out to our support team. Thank you for your understanding and trust.
Feb 14, 15:16 CET
Update -
API can falsely report status 500 while the action is performed. The patch will be deployed in production within 10 minutes.
Feb 14, 15:05 CET
Update -
Some regions could still experience issues with REST API. The problem is being investigated.
Feb 14, 14:44 CET
Monitoring -
The patch has been deployed and the service is recovering. Most of the API endpoints are working as expected. ETA for complete recovery is 20 minutes.
Feb 14, 13:54 CET
Update -
API response on several endpoints might be delayed or rejected. The issue was identified and is being mitigated.
Feb 14, 13:29 CET
Identified -
The issue has been identified and a fix is being implemented.
Feb 14, 12:14 CET