All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Static (CDN) Operational
90 days ago
100.0 % uptime
Today
Synchronizer Operational
Screenshots Operational
AWS Data center Operational
AWS ec2-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
3rd party vendors Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Stripe Checkout.js Operational
InfluxDB Cloud ? Operational
90 days ago
100.0 % uptime
Today
Okta - Auth0 Operational
Auth0 Email Delivery Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Email Delivery Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 29, 2025

No incidents reported today.

Aug 28, 2025
Some devices experience connection instability
Postmortem - Read details
Aug 29, 20:49 CEST
Resolved - This incident has been resolved.
Aug 28, 22:46 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 17:44 CEST
Update - We are continuing to work on this issue. Device functionality and content/applet playback remain unaffected. All devices continue to run without issue.
Aug 28, 15:21 CEST
Identified - Some devices experience connection instability. We identified the issue and are working on a fix.
Aug 28, 13:53 CEST
Aug 27, 2025
Device telemetry delay
Postmortem - Read details
Aug 29, 20:40 CEST
Resolved - This incident has been resolved.
Aug 27, 18:16 CEST
Identified - The issue has been identified and we are working on a fix. Only some telemetries is impacted - firmware, pin, OS, serial number and brand
Aug 27, 16:58 CEST
Investigating - We are experiencing an internal system issue that negatively impacts collection of telemetry from devices.
Aug 27, 14:53 CEST
Deployment and Performance testing
Completed - The scheduled maintenance has been completed.
Aug 27, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 10:00 CEST
Scheduled - We will be deploying changes to platform services and executing a regular set of performance tests to prove that recent optimization changes have achieved the performance requirements.

We don't expect any downtimes during performance testing.

Strategy: Gradually increasing the number of requests to get benchmark test results.
Aug 25, 23:17 CEST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Performance testing
Completed - The scheduled maintenance has been completed.
Aug 21, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 10:00 CEST
Scheduled - We will be executing a regular set of performance tests to prove that recent optimization changes have achieved the performance requirements.

We don't expect any downtimes during performance testing.

Strategy: Gradually increasing the number of requests to get benchmark test results.
Aug 20, 14:23 CEST
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

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