All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Static (CDN) Operational
90 days ago
100.0 % uptime
Today
Synchronizer Operational
Screenshots Operational
AWS Data center Operational
AWS ec2-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
3rd party vendors Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Stripe Checkout.js Operational
InfluxDB Cloud ? Operational
90 days ago
100.0 % uptime
Today
Okta - Auth0 Operational
Auth0 Email Delivery Operational
Auth0 Multi-factor Authentication Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Email Delivery Operational
Auth0 User Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 11, 2025

No incidents reported today.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Completed - The scheduled maintenance has been completed.
Oct 8, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:00 CEST
Scheduled - We will be deploying major changes with a significant upgrade in the performance of processing Bulk Operations and Device Policies.
To accurately measure the improvement, we will conduct several scaling, performance, and stress tests for analysis and reporting purposes.

Services should remain operational during deployment and testing. We expect only slight degradation, of no more than hundreds of milliseconds per operation, during stress testing.

Oct 4, 15:17 CEST
Oct 7, 2025
Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 CEST
Scheduled - Auth0: End of Life for Node.js 12 and 16 Extensibility Runtimes - October Update

Migration was tested on various environments, and we don't expect any downtime or issues during the migration.

Oct 4, 14:24 CEST
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Completed - The scheduled maintenance has been completed.
Sep 30, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 10:00 CEST
Scheduled - We are migrating data related to device connections and device aliveness into a different optimized database for better stability and scalability.
We have to synchronize deployment components, so it can happen that device connections, related endpoints, and Box pages could temporarily show incorrect data during deployment.

It should not affect device aliveness endpoints and their data since we understand its importance in your workflows. We have prepared a blue-green deployment for the aliveness feature.

However, for device connections, we had to have a short downtime during the replacement of the components. The only related affected endpoints should be:
- GET /v1/device https://developers.signageos.io/api/#tag/Device/paths/~1v1~1device/get
- GET /v1/device/:deviceUid https://developers.signageos.io/api/#tag/Device/paths/~1v1~1device~1%7BdeviceUid%7D/get
> And only for the response field `connections`.

For Box UI, it's affecting:
- Device List page (filter online/offline)
- Device Monitoring page (online/offline status)

Sep 29, 11:21 CEST
Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.