Delayed processing of health check Pings

Incident Report for signageOS

Resolved

This incident has been resolved.
Posted Sep 11, 2025 - 19:26 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 11, 2025 - 18:48 CEST

Identified

We have identified instances of delayed processing of pings. The issue is being remediated. No devices are affected, all data is processed.
Posted Sep 11, 2025 - 18:11 CEST
This incident affected: API and Box.