All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Box Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Static (CDN) Operational
90 days ago
100.0 % uptime
Today
Synchronizer Operational
Screenshots Operational
AWS Data center Operational
AWS ec2-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-west-1 Operational
AWS s3-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Postmortem - Read details
Jun 29, 14:33 CEST
Resolved - signageOS Trial and Free-tier customers experienced increased traffic on some REST API endpoints between 20:30 - 22:00 UTC. It affected the response time of endpoints up to more than 60 seconds. Automated REST API monitoring system notified the DevOps team via PagerDuty and the team started analyzing the problem.
Shortly after, the cause of the problem was discovered. The REST API connection to MongoDB database for trial and free-tier users was temporarily configured to use a migration database instance since the last deployment maintenance window. The instance was not meant for long-term production traffic.
The DevOps team switched the database connection of REST API back to the original production instance of MongoDB. After redeploying all REST API instances, the issue got eliminated.

Jun 28, 23:00 CEST
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 11:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 09:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 20, 13:38 CEST
Postmortem - Read details
Jun 22, 14:49 CEST
Resolved - Failing of API requests caused by human error in configuration of request limiting sub-system of API. This issue has been resolved, API is not returning 500 response codes anymore.
Jun 22, 00:00 CEST
Jun 21, 2022

No incidents reported.